privacy

studio rjl ("we", "us", "our") is a design practice based in Australia. This Privacy Policy explains how we collect, use, store and protect your personal information when you use studiorjl.com (the "Website"), submit an enquiry, subscribe to our newsletter, or purchase from us.

1. Information We Collect

Enquiries. When you submit an enquiry through the Website, we collect the details you provide: your name, brand/business/company name, email address, phone number, location, the creative services and budget range of interest, and your message. Our enquiry form is processed by our own secure form service, and your details are delivered directly to the studio and stored in a private database accessible only to us.

Newsletter. When you subscribe, we collect your email address and any other details you choose to provide.

Payments. When you make a purchase, payment is processed by our third-party payment providers (such as Stripe or Payhip). We do not collect or store your credit card or bank account details.

Analytics. We use Google Analytics 4 to understand how visitors use the Website, for example pages visited, time spent, and general location. This data is aggregated and does not identify you personally.

2. How We Use Your Information

We use your information to respond to enquiries and provide our design services; to send newsletters you have subscribed to; to process purchases; to improve the Website; and to meet legal obligations. We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Analytics

The Website uses Google Analytics 4, which sets cookies to collect usage data. You may disable cookies in your browser at any time, and you can review Google's privacy practices at policies.google.com/privacy.

4. Third Parties

Your information may be handled by Google Analytics (website analytics), our email and website hosting providers, and payment providers for purchases. These providers process your data on our behalf or under their own privacy policies.

5. Data Retention and Security

We retain enquiry and client information only as long as needed to respond and provide services, and newsletter details until you unsubscribe. We take reasonable technical and organisational measures to protect your information; however, no internet transmission is completely secure.

6. Your Rights

You may request access to, correction, or deletion of your personal information, and you may unsubscribe from marketing emails at any time via the link in any email or by contacting us. This policy is informed by the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where applicable, similar laws such as the GDPR.

7. Changes to This Policy

We may update this policy from time to time; the current version is always available on this page.

8. Contact

Questions or requests about your personal information: info@studiorjl.com.

Last updated: 9 September 2026